Terms and Conditions

1. General

Welcome to Clean Ready Miami. By using our services, you agree to and accept the following terms and conditions. These terms and conditions govern the use of our cleaning services.

2. Services Offered

Clean Ready Miami offers a wide range of cleaning services, including but not limited to:

• Residential cleaning
• Commercial cleaning
• Post-construction cleaning
• Move-in/move-out cleaning
• Deep cleaning

We are committed to performing services professionally and meeting established quality standards.

3. Scheduling and Cancellation of Services

3.1. Scheduling

Clients can schedule cleaning services through our website, phone, or email. Clean Ready Miami will confirm the date and time of the scheduled service.

3.2. Cancellation and Rescheduling

If the client needs to cancel or reschedule a service, they must notify Clean Ready Miami at least 24 hours before the scheduled date. Cancellations made with less than 24 hours’ notice will be subject to a $60 cancellation fee. If the client does not provide adequate notice, Clean Ready Miami reserves the right to automatically charge this fee.

3.3. Appointment Confirmation

The client agrees to receive text messages and emails from Clean Ready Miami to confirm their cleaning appointment. These messages may include reminders, appointment details, and any other relevant information for service provision.

4. Payment and Fees

4.1. Fees

Service fees will be agreed upon with the client in advance and will be based on the nature of the work, service frequency, and size of the area to be cleaned. Any changes to the original conditions may result in fee adjustments.

4.2. Payment Methods

Clean Ready Miami accepts various payment methods, including credit cards, bank transfers, and cash payments. Payment must be made at the time of service unless otherwise agreed upon.

5. Service Review and Adjustments

5.1. Service Review

The client agrees to review the cleaning service before the housekeeping staff leaves the premises. This initial review will allow the identification and immediate correction of any aspects that do not meet the client’s expectations.

5.2. Notification of Adjustments

If, after the housekeeping staff has left, the client detects any issues or unsatisfactory aspects, they must notify Clean Ready Miami within the next 6 hours after the service completion. Notifications received after this period will not be eligible for adjustments or replacements.

6. Client Responsibilities

6.1. Access and Security

The client must provide safe and unrestricted access to the location where the cleaning service will be performed. Any delays or inconveniences caused by the lack of adequate access will be the client’s responsibility.

6.2. Provision of Basic Services

The client agrees to ensure that the location where the cleaning service will be performed has an adequate supply of water and electricity. If Clean Ready Miami staff arrive at the location and there is no availability of water and/or electricity, the client must pay 50% of the total cost of the scheduled service.

6.3. Accurate Information

The client agrees to provide accurate and detailed information about the areas to be cleaned and any specific conditions to be considered during the service. Any discrepancies between the provided information and reality may result in time and cost adjustments for the service.

7. Limitation of Liability

Clean Ready Miami will not be responsible for any indirect, incidental, or consequential damages resulting from the use of our services. Our maximum liability will be limited to the amount paid for the specific cleaning service in question.

8. Modifications to Terms and Conditions

Clean Ready Miami reserves the right to modify these terms and conditions at any time. Modifications will be posted on our website and will take effect immediately upon posting.

9. Applicable Law

These terms and conditions will be governed and interpreted in accordance with the laws of the state of Florida, where Clean Ready Miami operates.

10. Contact

For any inquiries or adjustment requests, the client can contact us through our customer service channels available on our website.

By using Clean Ready Miami’s services, the client agrees to and accepts these terms and conditions.

Clean Ready Miami